Notes on the 10th-week class (Symbolic Convergence Theory + Cultural Approaches to Organizations)
Kristen Zhang / 2023-10-24
Symbolic Convergence Theory
In the middle of objective and interpretive, and in the tradition of rhetoric and socio-psychological
Theorist: Emest Bormann
Interested in how communication brings people together, within groups.
1. Sharing group fantasies creates symbolic convergence
Fantasy: dramatizing messages, that is enthusiatically embraced by the group.
They become shared interpretations of an event, and these interpretations would fill a group’s needs.
2. Dramatizing message: imaginative language by a group member describing past, future, or outside events.
Dramatizing message -> fantasy chain
Fantasy chain: a symbolic explosion of lively agreement within a group in response to a member’s dramatizing message
3. Fantasy theme: the content of the fantasy that has chained out within a group
- meanings
- emotions
- motives
- actions
4. Symbolic Cue: Fantasy theme will be triggered by symbolic cues
Symbolic cue: an agreed upon trigger that sets off group members to respond as they did when they first shared the fantasy.
5. Fantasy type: a cluster of related fantasy themes
[the multiple fantasy themes fit into a kind of fantasy type]
6. Symbolic Convergence: when two or more private symbol worlds incline toward each other.
Not all convergence leads to cohesion. Only in most cases.
Dramatizing message -> shared fantasy -> fantasy chain -> fantasy them (meaning, emotions, motives, actions) -> symbolic convergence -> group cohesion
- meanwhile, symbolic cue -> what we need to have shared fantasy
- fantasy type: when we put all similar fantasy themes together.
7. Fantasy theme analysis - rhetorical vision
Fantasy theme analysis: when symbolic convergence no longer in small group, but in larger groups/ rhetorcal communities.
- characters.
- plot lines.
- scene
- sanctioning agent
Cultural Approaches to Organizations
1. Methodology: Ethnography
- Who people in a culture think they are, what they think they are doing, and to what and they think they are doing it.
- Highly interpretive
- It starts from observation, and the object is to create thick description – cover thoughts, emotions, intentions, motives
2. Three forms of communication
which provided helpful access to the unique shared meanings within an organization
- metaphor
- stories
- Corporate story
- Personal story
- Collegial story
- rituals
3. Critism
- Does not inform change
- Does not challenge the status quo.
- Based on interpretation, may not be trustful.